
Support
Welcome to the Nextfriend SupportCenter
Find answers, troubleshoot issues, andget the most out of your Nextfriend character. Whether you need helpsetting up, fixing a problem, or learning about features, you’llfind it here.
Quick Troubleshooting
-
Setup & Wi-Fi Connection:
Simple steps to connect Bone Daddy™ to Wi-Fi and complete setup.
-
Credits & Usage:
How credits work, how to buy more, and what happens when you run out.
-
Jaw & Eye Animation Issues:
Fix common problems with the moving jaw or glowing eyes.
-
Sound & Microphone Problems:
Troubleshoot no sound, distorted audio, or microphone recognition issues.
-
App & Account Help:
Get help with signing in, managing credits, and using app features.
Setup Guides
Need more help?
Watch our step-by-step videos or download printable guides for your device.
Warranty & Returns
We stand behind every product.
1-year limited warranty covering defects in materials and workmanship
30-day return window for damaged or defective products
Returns must include all original packaging and accessories